It listens
Real two-way voice. Visitors talk or type, and the LiveRep understands what they’re actually asking instead of simply matching keywords.
LIVEREP FOR HVAC & HOME SERVICES
LiveRep is an AI website representative that has real, two-way voice or text conversations with visitors. Using your approved business knowledge, it answers questions, captures lead details and guides people towards a booking or another next step you choose for your business.
This Changes What Your Website Can Do.
STRAIGHT ANSWER
LISTENS → RESPONDS → ACTS
LiveReps™ listen, respond and act.
Plenty of AI tools can talk. But a LiveRep is built to actually do something with the conversation.
Real two-way voice. Visitors talk or type, and the LiveRep understands what they’re actually asking instead of simply matching keywords.
Answers come from your own approved business knowledge, delivered by a lifelike face and voice in a natural, real-time conversation.
Answers naturally in 70+ languages, using your approved business knowledge.
It captures the lead, books the appointment, routes the request and pushes the outcome into the tools you already use.
“Which option fits me?”
“Approved product guide”
“Preference captured”
Watch how a LiveRep turns a question into an outcome in real time
LIVEREP IN ACTION
HERE’S WHY IT MATTERS
Visitors arrive with a real question.
Your page talks at them.
They look. They wait. They leave.
The conversation that could have moved them forward never happens.
But what if it could go both ways — without you being there?
Suddenly your website isn’t just presenting information.
It’s having the conversation that actually moves people forward.
AND THE DATA SHOWS WHY THAT MATTERS
VANILLA · FIRST MONTH
EVOCALIZE · FIRST 90 DAYS
DEMANDBASE · FIRST 2 MONTHS
Results reported in published customer case studies using other conversational AI platforms, not LiveRep. Individual results vary.
WATCH THE CONVERSATION DO THE WORK
Choose an outcome. Watch the visitor’s words become a clean record in real time.
Click any outcome above watch the conversation turn into a real record.
AI host
Starter conversation
“Can you help with a roof leak this week?”
I can help. What area is the property in?
Captured record
Filling liveWatch how a LiveRep turns a question into an outcome in real time
Illustrative conversations show how a LiveRep can turn visitor intent into structured next steps. Your final flow follows your approved knowledge and rules.
A CONVERSATION THAT GOES SOMEWHERE
From “Can you help?” to a request your team can act on. See what happens on both sides of the conversation.
A visitor speaks or types, just as they would to someone on your team.
The LiveRep asks about the problem, location and timing.
Book, request a quote or arrange a callback, according to your rules.
Your team receives the context needed to pick up the conversation.
MULTILINGUAL BY DEFAULT
LiveRep can automatically detect the visitor's spoken language and adapt the conversation in real time — without sending them to a separate website or form.
English, Spanish and other supported languages can share the same customer journey. For businesses targeting a specific language market, Aigentic Campaign can also optimise terminology, FAQs, qualification and booking flows for that audience.
Try asking Sophie a question in Spanish.Language-specific customer journeys are tested before launch.
Language detected: Spanish
Professional, approachable, and right for your business. Choose a look that makes your customers feel at home.
MEET THE TEAM
Choose the face that fits your brand. Give it your business knowledge. Then give it one clear outcome to accomplish.
SALES
Qualifies visitors and moves them toward a booked appointment.
SUPPORT
Answers customer questions from your approved knowledge and escalates what it can’t.
LOCAL LEADS
Answers service questions, captures what the prospect needs and gets the lead to your team.
APPOINTMENTS
Qualifies visitors and moves them toward a booked appointment.
ONBOARDING
Walks new customers through the next steps and gathers what you need from them.
SURVEYS
Runs quick surveys to capture customer feedback and insights for your team.
RECRUITING
Answers candidate questions, gathers information and helps move qualified applicants forward.
LIVEREPREVIEWS
Collects customer reviews and feedback right after the job is done.
CUSTOM
Make the experience feel like an extension of your team.
Explore it in my demoNow imagine them working on your website — answering real questions and moving visitors to the next step.
Example AI-generated appearances. We’ll explore the right option for your business during your demo.
YOU STAY IN CONTROL
Keep your service areas, pricing guidance and policies in one place. Update the approved information your LiveRep uses to answer questions.
Define what your rep can answer and when it should offer a follow-up from your team.
Give each rep a clear objective: qualify an enquiry, guide a booking or answer service questions.
Your business · what your LiveRep can answer
Sources
Service Areas & Coverage
Pricing & Call-Out Fees
After-Hours & Emergencies
Warranties & Guarantees
Maintenance Plans
Website & FAQs
Your LiveRep uses approved knowledge. If pricing, availability or a promise isn’t confirmed, it offers a human follow-up.
TALKING IS ONLY HALF THE JOB
Website. Booking page. After-hours. Follow-up. Support.
Answer the questions that stop people booking.
Qualify and book while intent is high.
Capture urgent jobs 24/7 when no one is answering.
Solve questions from your approved knowledge base.
Turn missed calls, emails and SMS into real conversations.
Your LiveRep can appear across the customer journey — on your website, booking pages, after-hours notices, follow-up messages and support flows — and it shows up the way you choose at each step.

AI
Talk to LeylaHi, I’m Leyla. Need help with your heating or cooling?
Tell me what’s happening and I can help you book the right service.
How can I help today?Ready
ETHAN · HVAC LIVEREP“My air conditioner stopped cooling.”
Is the unit blowing warm air or not turning on?
It’s blowing warm air. Could someone come tomorrow?
MOBILE-READY LIVEREP
Your LiveRep adapts to the website your visitor is already using — desktop, tablet or phone.
No separate app for visitors. The conversation opens right on your mobile website.
The details never arrive as a form. They come up the way they do in a real conversation — because the rep is working toward an outcome you chose.
I put a LiveRep on my site and closed my first client with it.


CONVERSATION INTELLIGENCE
Someone comes to your website. They can’t find the answer. They leave.
You never even knew the conversation could have happened.
A LiveRep changes both sides of that. The visitor gets answers — and you finally get the intelligence.
After every conversation, a LiveRep tells you:
Everything from our conversation — lead score, temperature, details, questions, and delivery log — is turned into clear analytics you can look at and share, with zero spreadsheet work.

A LiveRep can push the outcome of the conversation directly into the tools you’re already using — your CRM, your email platform, a Google Sheet, thousands of Zapier apps or your own endpoint over signed webhooks.
NEW BONUS FEATURE
Want to see exactly how a LiveRep would work on your own site?
I can show you — without any installation or access needed.
Just share your URL and I’ll place a LiveRep over it so you can experience it live.
A LiveRep on your own site. Nothing to install.
Share your URLSHARE YOUR LINK → SEE IT LIVE → DECIDE IF IT’S RIGHT FOR YOU.
REVENUE IMPACT CALCULATOR
Assumes 8% of website visitors start a conversation. Adjust the inputs to explore your estimate.
A LiveRep typically pays for itself with just 1–2 booked jobs per month.
6% scenario
6% conversionA$6,624per monthYour estimate
10% conversionA$11,040per month15% scenario
15% conversionA$16,560per monthThese scenarios estimate revenue, not profit or guaranteed uplift. Annualised figures multiply the monthly estimate by 12. LiveRep fees, job costs, seasonality and bookings you would already have won are not deducted.
Modelled monthly revenue: A$11,040. Modelled annualised revenue: A$132,480.
BUILT FOR THE PEOPLE WHO KEEP HOMES RUNNING.AI live chat for service businesses in Australia and the United States. From plumbers and electricians to HVAC and roofing teams, a LiveRep works as an AI receptionist for trades — answering website questions and helping convert website visitors into bookings.
QUESTIONS, ANSWERED
The practical details about trying, configuring and putting a LiveRep to work.
It is a real, two-way conversation. A LiveRep listens to spoken questions and answers out loud using your approved business knowledge. Visitors can also type, and they choose whether to turn on their microphone.
LiveRep is an AI website representative that has real, two-way voice or text conversations with visitors. Using your approved business knowledge, it answers questions, captures lead details and guides people towards a booking or another next step you choose for your business.
An AI website representative listens to a visitor’s spoken or typed question, uses the business knowledge you approved and responds through a lifelike avatar and voice. A LiveRep can then collect relevant details and guide the visitor to a configured next step, such as an appointment request or team handoff.
LiveRep has no guaranteed revenue uplift. The calculator estimates monthly revenue as visitors × 8% conversation engagement × your booking conversion rate × average job value. For example, 1,000 visitors, 10% conversion and A$500 per job produce an A$4,000 monthly scenario, before costs. This is an illustration, not a forecast.
LiveRep may suit businesses that want voice conversation, a lifelike avatar and a configured next step, rather than a text-only experience. If you are comparing an AI chatbot for plumbers, electricians, HVAC or roofers, test answer accuracy, booking workflow and visitor experience against your needs. A simpler chatbot may suffice.
Yes. A LiveRep supports natural conversations in 70+ languages, with automatic language detection. Test your chosen language and voice before publishing so the experience matches the business and audience.
Yes. Use a portrait you own or are authorized to use, then configure the voice, purpose and conversation outcome. You can preview the LiveRep before putting it on a page.
Start with one focused job: capture leads, book appointments, sell and convert, onboard customers, collect reviews, provide support, recruit candidates or run surveys. One clear mission keeps each LiveRep useful and the conversation focused.
Yes. A LiveRep can pull the details you choose from the conversation into guided capture fields. The visitor can review or correct that information before it moves into your configured next step.
Yes. An appointment LiveRep can connect to a configured calendar destination such as Calendly, present available times and guide the visitor to a booking. Your event URL and calendar settings need to be connected and tested before publishing.
A LiveRep builds an editable knowledge base from your current website, documents and FAQs. You control the purpose, approved information and boundaries. When a question falls outside what you have supplied, the LiveRep can say so and move the visitor toward a person.
A basic LiveRep can be configured quickly, but client deployment includes business and knowledge setup, guardrails, lead capture and booking rules, testing and launch QA. Timing depends on the scope, integrations and how quickly we receive the information needed from your business.
Often, yes. Aigentic Campaign can connect LiveRep to supported lead-delivery tools and can scope custom connections to CRM and field-service systems where the client’s software, account plan and API or integration access allow it. We confirm the required connection before implementation rather than promising support for every platform.
Yes. Create focused LiveReps for different jobs, pages and clients, each with its own knowledge, placement and reporting. That makes LiveReps practical for both your own business and a managed client service.
A LiveRep helps answer questions, capture useful context and move visitors toward the right next step. Keep people available for decisions and exceptions that need human judgment. Results depend on your traffic, offer, information and follow-up, so no sales or revenue result is guaranteed.
If Aigentic Campaign cannot deploy the agreed LiveRep configuration within the agreed scope, we will make the required corrections or refund the implementation fee.
Yes. LiveRep can automatically detect a visitor's spoken language and translate the conversation. That means the same LiveRep can handle an English-speaking visitor and then adapt when another visitor speaks Spanish or another supported language.
Yes. Automatic language detection and translation are included as standard. If Spanish is an important part of your customer base, Aigentic Campaign can also optimise the terminology, FAQs, qualification flow and booking experience specifically for Spanish-speaking customers.
Not necessarily. If you simply want your existing LiveRep to respond when a customer speaks Spanish, the standard multilingual capability may be enough. A separate LiveRep makes sense when you want a distinct Spanish-first persona, opening line, landing experience, knowledge emphasis or workflow.
A dedicated Spanish-first persona is treated as an Additional LiveRep because it is separately configured, tested and managed. Spanish market optimisation is included in that additional LiveRep setup.
Often, yes. Aigentic Campaign can scope standard or custom lead-delivery connections to CRM and field-service platforms where the client's software and account provide suitable integration or API access.
The conversation does not have to end because the visual allowance has been used. Visitors can continue by voice or text, and additional visual-minute blocks can be added when required.
No. LiveRep is an AI-powered virtual representative. The AI disclosure remains visible so visitors know they are interacting with AI.
THE LAST WORD
Maybe it’s the only thing standing between you and a sale.
Today they read.
They search.
They hesitate.
And if they can’t find the answer… they leave.
Tomorrow, be there.
Not personally. With a LiveRep™.
LISTENS RESPONDS ACTS
Give every visitor a real conversation.
Put My First LiveRep To WorkView plans & pricingIf Aigentic Campaign cannot deploy the agreed LiveRep configuration within the agreed scope, we will make the required corrections or refund the implementation fee.